Frequently Asked Questions
Everything you need to know about our products, shipping, and social impact.
How do my fashion purchases support the Canadian Red Cross?
A portion of every sale from our apparel and accessory collections goes directly toward funding emergency relief efforts and community health programs across Canada and globally.
What is your return policy for apparel?
We offer a 30-day return policy for unworn items with original tags attached. Please note that for hygiene reasons, certain items like face masks and base layers are final sale.
How long does shipping take within Canada?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for those who need their items sooner.
Are your clothing items ethically sourced?
Yes, we prioritize sustainable materials and ensure that all manufacturing partners adhere to strict fair labor practices and ethical production standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the best fit.